Who wants to make a profit in an online casino, needs a good portion of luck of course. So it is fitting that there is a provider with the name Casino Luck. In the context of this test we want to bring you closer our Casino Luck experiences. The Casino is a trademark of Minotauro Media Limited, which operates under the laws of Ireland. The games on the site are operated by Aspire Global International Limited, which is based in Mata. The games come from different and well-known providers of the scene.
Our experiences with this provider are valuable for you not least because there are still some dubious casinos on the market. But first of all: You don’t have to worry about a possible Casino Luck fraud, because it doesn’t exist there. The offerer is safe, fair and respectable.
Our experiences in the overview
As already indicated in the introduction, the Casino Luck is a offerer, who is set up broadly. There you will find games from many different categories. Of course there are slot machines from very renowned providers such as NetEnt, Microgaming or Play’n’Go. In this enumeration may not be missing however also the all-side well-known classics of the Casinoszene such as Blackjack, roulette or Poker. Casino Luck also has a live offer to offer.
In the following test, we have taken a few categories to our breast in order to give you as complete an overview as possible of the advantages and disadvantages of this provider. To our test belongs not only an intensive view of the play offer, but also just as watchful views of the bonus, a possible App, on the payment methods as well as on the customer service. We also examined the usability of the website as well as the question of licenses and other security aspects. After all, what good is the best game offer if the provider cannot prove that he is also acting safely and seriously? That’s why we took a close look at this point.
Casino Luck in Check: Fraud or serious?
You don’t have to deal with Casino Luck fraud or be afraid of it. This provider is safe and reputable. Why this is so, we explain in the next lines. The casino plays with a valid and active license from Malta. This has been issued by the Malta Gaming Authority, one of the most prestigious and well known authorities in the field. Thus, the provider is in possession of an EU license, which is of course not uninteresting for German players. This and other important information can be found at the bottom of the website. There you can also find out that licenses from the British Gambling Commission and from Alderney also play a role. For all licenses, a provider must meet certain requirements in order to get them. Therefore, you don’t have to worry about anything at Casino Luck.
Beside the license there are still further reference points, which ensure for the fact that the offerer ranks among the ?good? of the industry. The logo of iTECH Labs can also be seen at the bottom of the page. This is an inspection body that ensures that the RNG (Random Number Generator) runs properly. Behind the logo there is a link that leads directly to the corresponding certificate. Further aspects, which speak for security and Seriosität, are the argument with the topic responsible playing, considerable Zahlungsdienstleister and not less considerable software providers.
The offers in the Casino Luck
Our Casino Luck experiences are alone already very positive regarding the play offer. According to own data the offerer has more than 700 Casinospiele. It covers different sections, so that a quite large clientele is served. To the selection stand not only automat plays, but also table plays, card plays, scratch cards or one Live offer . The plays come – as already mentioned – all together from considerable Providern and rank not least due to the good Gameplays as well as the graphic conversion to the best, which the market gives away.
To the on-line Casino belong naturally some things, which concerns the offer at plays. In the last time the automat plays made a huge sentence forward on the popularity scale. In the past, they were mainly available in gambling libraries, but now they occupy a very large space in online casinos. This is no different at Casino Luck. The machines cover many sectors and genres and also come from high-quality providers such as Amaya, NetEnt, Neogames or Play’n’Go. We have succeeded in making the games accessible even without a registered account in a free test mode. Among the slot machines are jackpots, which with a little luck can bring very high winnings. Jackpot Jester, Dolphin Gold or Mega Fortune and Mega Moolah are some of the best known jackpots on the scene. These do not work however with play money!
Who would like to belong to the good Casinos, must serve also the clientele apart from the slot machines. Primarily it concerns thereby plays such as Blackjack, Roulette or Baccarat. These plays are naturally represented in the Casino Luck. Under the category “Casino Games” you will find these classics. However, the selection is not quite as lavish as you might know it from a variety of other providers. In addition, scratch cards, solitaire and the popular live casino are also available. In the live casino you also play a number of classics. But in this area there are also games like the Dreamcatcher, which is a live wheel of fortune. This finds in the scene a ever larger public.
The Poker is likewise a firm component of the Casinoszene. With this offerer however there are not all too many Pokerspiele. It concerns thereby Videopoker as well as the one or other normal variant of the popular card play. Surprisingly, we could not find a poker variant in the live area that is played with a real dealer. That surprised us a little bit.
Bingo is represented at this provider with a few games, but the casino has not created its own category. To find the bingo games, you best type the keyword in the search window for the games. And already the available games are listed.
Casino Luck Bonus: 100% to 150€, 150 Free Spins and Reload-Bonus 50% to 50€
The Casino Luck Bonus consists of several parts. First of all, the promotion resembles many others that you can also find in the competition. Euro first deposit on the play account is doubled, the maximum value amounts to 150€. With the Casino Luck bonus there are however also free plays with in addition – and equal 150 pieces. These Free Spins are valid for one of the biggest slot classics from NetEnt: Starburst. Although free spins in connection with a welcome bonus are no rarity, they are by no means offered by all casinos. The minimum deposit is 20 Euros, Skrill and Neteller have a special role, which we will explain later. There is also a Reload-Bonus, here called Tag-2-Bonus. This is with 50% up to 50 euro.
The sales conditions in the Casino Luck address themselves rather to the fans of the multicolored slot machines. The reason lies on the hand: Classics such as Blackjack or Roulette may not play you with an active bonus. Nevertheless, caution is advised with the slots, as a number of them can also not be used to fulfill the bonus conditions.
All in all, you must wager the bonus amount 35 times, winnings from free spins must even be wagered 50 times. The maximum winnings from free spins must not exceed €100. The bonus must be wagered within 21 days, otherwise it will be deleted from your account. You should also be careful if you have deposited with Skrill or Neteller. The reason: For all other payment methods, you are only allowed to wager a maximum of €4 0.50 per spin or 15% of the bonus value. For Skrill and Neteller deposits, the limit is €2.49 per spin! The reload bonus is subject to the same turnover conditions as the normal first deposit bonus. You can make a payout at any time, but you should be aware that in this case the remaining bonus and winnings that were achieved with the bonus will be deducted.
Deposits and payouts in the casino
The list of payment methods at Casino Luck reads positively. However it is noticeable that with PayPal the probably best known provider for payments in the Internet is missing. Nevertheless, you will find a list of payment methods and further details at providers. Neteller, Skrill, ecoPayz, Visa, MasterCard, Trustly, Sofortüberweisung, Zimpler, Paysafecard or Entropay are some of the methods you can use to fill your account. For most methods, the funds will be credited immediately. Clicking on the logo will take you to a page where the payment method will be presented again. Unfortunately, there is no information about limits or possible fees.
The payouts – the minimum amount is 10€ – are only treated indirectly in the list. For options that do not have a direct payout option, you will find the abbreviation N/A (not available). This will tell you which methods can also be used for payouts. Overall, Casino Luck’s anti-money laundering policy applies: you must pay using the same method you used to deposit. If this is not possible, you will be asked to contact support. The Paysafecard or the Sofortüberweisung, for example, are means of payment which you cannot use to pay directly.
Security and Regulation
This is probably the most important area in the test of an online casino. But you can be sure that this provider is safe, standardized and serious. The EU license from Malta is a big pound, plus the license from Great Britain and for certain games also one from Alderney. Licenses are not thrown at the providers, they have to prove that there is no fraud there. We have already mentioned the Random Number Generator and responsible gaming, as well as data protection and data security. All points are treated seriously in this casino. The provider uses modern encryption standards, and you will also be informed about which cookies and data are collected for which purpose.
As far as the RNG is concerned, we have already informed you about the certificate of iTECH Labs. The providers are checked by the responsible authorities anyway, but it can never hurt to provide proof of an independent testing authority. Casino Luck does exactly that with the iTECH Labs certificate, which also enjoys a good reputation in the scene. This is only to your advantage, as it ensures that you can play with peace of mind, fun and no fear of Casino Luck fraud.
Customer service has unfortunately not been able to satisfy and convince us 100%. This is mainly due to live chat. This is daily from 8 o’clock to 1 o’clock attainable and also with German-language coworkers equipped – however the coworkers did not prove always as sattelfest. For example, it was not until the third attempt that we learned more detailed information about the reload bonus, of which the employee initially did not want to know anything. Another contact option is an e-mail address. It is interesting that this does not appear at all on the help main page, but can be found via the general terms and conditions.
The help page again convinced us. There the most important topics are listed and treated. These are topics such as payment transactions, the submission of documents or the bonus guidelines. The areas are individually controllable. With a click on the appropriate range further information is released to the topic.
The usability of the casino
There is not much to criticize about the usability. A casino site is always a little colorful and conspicuous, so these are not points that should unsettle you. More important is that you can find the important information quickly. This is the case at Casino Luck. Whether it is the transparent information about licenses or the bonus and payout guidelines – everything is quickly at hand. We also liked the fact that the games also have a free trial mode. Whether this works on your devices depends on whether you have installed the necessary plugins.
When playing mobile games you cannot rely on a so-called native application for downloading. This is not offered in this casino. As the support confirmed, there is also no independent Casino Luck App. If you want to interfere with the game on the go, you have to go to the mobile website of the provider. In the version known as the Web App, you will find most of the games available on the Desktop page. The advantages are obvious: You don’t have to download an independent app onto your system, a web app is always up to date and compatible with multiple operating systems.
Consume: Good online casino with slight potential for improvement
When you open an account at Casino Luck, you don’t do anything wrong. For the offerer speak in any case the safe and respectable licenses, the iTECH LABS certificate as well as the well-known payment offerers. Although PayPal is missing here, the options offered are loosely sufficient to safely pay in and out. Our Casino Luck experience with games has been top, although card games and table games are likely to be represented more often in terms of numbers. The bonus is good, but is aimed more at machine freaks. The support has air to the top in any case. The live chat was shaken by one or the other question and could not completely convince us. Bottom line this offerer earns itself nevertheless good notes, since the positive points clearly outweigh.