Who doesn’t know them, the funny scratch tickets from the lottery booth? They offer fun and, with a little luck, very high winnings. Who would like to experience these also on-line, should join a offerer, who leads these plays. One provider that doesn’t just offer scratchcards is CrazyScratch. This is a reputable provider licensed by the Malta Gaming Authority (MGA). Fraud and rip-off are therefore not an issue here thanks to this license. The CrazyScratch test will show what the customer should keep an eye on with this provider and what else makes up the online offer.
Our experiences at a glance
The CrazyScratch experiences are basically very positive. There is a quite respectable selection of games from different areas. Of course the scratchcards are in the foreground. But also the friends of online slots get their money’s worth. The offer has a lot to offer here. In addition, CrazyScratch has the aforementioned gambling license of a proper authority. In the case of this provider it is the MGA, the Malta Gaming Authority. But this provider can also convince with other points. For example, a good selection of payment options is part of the offer. Here, too, there is certainly a suitable means of payment for every customer, so that he can fill his customer account quickly and easily with money. The support deserves good marks. This is mainly due to the fact that it can be reached via many different channels and also has a first-class range of FAQs.
CrazyScratch in check: Fraud or serious?
The question of seriousness arises almost automatically with gambling offers. No miracle, because gambling did not always have the very best reputation, which also today still the on-line offers get to feel. The offerers have however meanwhile some means and ways, in order to convince the customers of their respectability. For example, there is the already mentioned gaming license from Malta, which issues a very good certificate to the provider. But there are also other finger points that show the customer that this is a safe representative of the guild. The choice of payment methods, for example, would be one such point. The reason: Here one finds some very large names from the financial range. These companies will certainly have done their homework and know whether it is a serious provider. The image damage for companies such as Visa or Mastercard would be very high if they were to offer their services where they might not be playing cleanly. All in all, customers can not only sit back and relax at CrazyScratch. Today’s gambling offers are considered very safe, so that the much quoted “black sheep” can rarely or never be found. With today’s communication possibilities, it would also be impossible to let fraud run undetected over a longer period of time. The offerer would probably disappear very fast from the picture surface.
The offer of CrazyScratch can be quite seen and might address a whole quantity of friends of the scratch cards. But also the casino fans, who like to try their hand at one or the other slot game, are in good hands here. That is however still not all, which has this offerer in the Portfolio.
Rubbelkarten and Lotterien
The scratch cards constitute with this offerer naturally a not insignificant part of the offer. In addition, the Lotterien get here a little from the cake off. With the scratch cards the player can build here on a very large selection. Those who often deal with the topic of scratch cards will certainly know games such as XO, Hockey Legends or Starlight Dazzle. The customer can select here in the category of scratch cards once again separate submenus, behind which more exciting games hide. These submenus are divided into the terms Sports, Fantasy, Classic, Casino Games, New, Last Played and Favorites. There can hardly be a better and clearer classification. The same also applies to the instant prizes and the slots, which are also sorted according to well-chosen categories.
Slot Games, colloquially also called slot machines, are also part of CrazyScratch’s extensive offering. Customers, who know a little bit about the slot scene, will find the games from well-known manufacturers and will appreciate them. One of the greatest classics here is certainly Starburst from the forge of the very renowned manufacturer NetEnt. But Game of Thrones and Jimi Hendrix are also games that can be found in the selection. The games available here cover many genres and should therefore meet a lot of different tastes.
Card and table games
A complete gambling offer undoubtedly also includes card and table games. These are present in nearly each Casino and accommodate a quantity of classics. To the plays offered here Black Jack, Roulette and Baccarat belong – three of the most popular plays, which one can find in one on-line Casino.
With CrazyScratch one has as registered customer the possibility of logging in both for the range real money and for free plays. If you decide to play for real money, you will notice that the selection of games here has been extended by a very attractive point: the Live Casino. In a live casino, classic casino games with real dealers and croupiers take place. The games offered here: Black Jack, Roulette, Baccarat. For some games, several options are available, so that the right offer for the player is sure to be available. Live casinos are the salt in the soup within a gambling offer, as they provide a flair that only a real casino can create. The player also has everything in view, he can see every movement of the staff. This is a play experience without Gleichen.
Bonus for new customers
A bonus for new customers is surely nothing unusual in the scene. The bonus addresses itself therefore often to new customers, so that the offerer can send them in this way a thank you for the brought confidence. The Boni consist either of additional money for playing or of free plays, which one can use with a set of plays of the offer. Often you will also find a combination of both.
Of course CrazyScratch also has such a bonus. However, the welcome package only contains a pure cash bonus. This has a volume of maximum 200 euros and doubles the very first deposit to the customer account. The player thus has the chance to get a 100 percent bonus.
The bonuses in an online casino are, of course, always tied to rules that the player must abide by. It would be nice to be able to pay out a bonus just like that – but that doesn’t work, of course, because otherwise it would develop into a minus business for the providers. In order for the bonus to be considered cleared, the bonus amount received must be converted 35 times. In this context it is important to note that not all CrazyScratch games can be used to clear the bonus. The games that do not have a share in the turnover conditions are Video Poker, Roulette, Quick Play, Hi Lo Fever, Baccarat and 3 Card Poker. Players who only play these offers will not be able to meet the bonus requirements. In addition, the Welcome Bonus must be wagered within 21 days of receipt.
Deposit and Withdrawal
When it comes to deposits and withdrawals, it’s all about options. Because the more options to a customer here are available, the rather it will open an account with an offerer and will play. The reason for this is that long not each customer has a valid credit card. Even if it is still the most popular means of payment on the net. That’s exactly what it’s about options, because you have to offer them to the customer.
With CrazyScratch there are these options, the customer can pick out his personal favorite from a quite generous selection of payment methods. The already mentioned credit cards are of course here at the start. To the offered variants count the Visa and the Mastercard. However, if you do not want to use a credit card, you can also use other variants. How about, for example, a digital purse, also called an e-wallet? Skrill and Neteller are two of the best-known providers in this sector. However, customers must have an account with these providers if they want to use this option. Skrill 1-Tap is also supported. The advantages are the same for digital wallets and credit cards: the money is immediately available and can be used by the player within the scope of the offer. And who pays in at least ten euro, comes even still into the benefit of the welcome bonus.
The Banking is still available in the squad of the payment kinds. There is both the classic version, here called Wire Transfer, and instant banking options. With Wire Transfer, the customer should keep in mind that it can take up to six days before the deposited amount appears on the gaming account. So for those who want to experience CrazyScratch immediately, this method is inappropriate. Giropay and Sofortüberweisung can help. Although these are also banking measures, these transfers take place in real time, so that the customer can immediately expect the money to be used to play. However, the customer needs the data from his bank’s online banking and a valid TAN. Trustly.
Who wants to move on completely different paths can also use the Paysafecard. No extra accounts with e-wallets, no entering of bank data – with the Paysafecard you pay in the credit you have acquired in advance. This credit can then be released either in one go or step by step for the game account. The decision is up to the customer.
Although CrazyScratch does not have a separate payout list, the “Withdrawal Duration” column contains a note N/A (“not available”) to determine which payment method is suitable for the payout. Wherever N/A does not occur, a payout is possible. This is not the case, for example, with instant banking options or the Paysafecard, as these methods allow you to deposit but not withdraw. With Skrill, Neteller, the bank transfer or in addition, with the credit cards a payout is possible.
Security and regulation
The questions whether it concerns a respectable offerer and how this is regulated go hand in hand. The valid gambling licence from Malta has already been mentioned. The provider is licensed by the MGA, the Malta Gaming Authority. This is not just any authority, but one of the best known gaming authorities. There are many gambling and sports betting companies that are licensed by this authority. Fraud and rip-off are absolute absurdities here.
For a provider like CrazyScratch to receive such a license, it must of course do a lot and may not sloppily in some important points. For example, it is about the security of certain data stored on the provider’s servers. When you register as a customer, log in or enter payment information, some very sensitive data is sent through the network. These must of course be properly encrypted so that they cannot be misused by cyber criminals for their own purposes. If a provider has problems here, it looks bad in terms of license. The same applies, by the way, if a provider does not play fair. But in order for this to be the case, an electronic random number generator in the form of special software ensures order. The gambling authorities are particularly happy to control this point – not only within the framework of the licensing procedure, but also afterwards. After all, the authorities want to know whether the providers can maintain the high standards.
Support and customer service
Support plays a central role and is certainly one of the most important points when it comes to evaluating an online casino, along with offers, payment options and regulation. No matter how good a provider may be, questions or problems can almost always arise for the customer. That’s exactly when good support has to step in and take care of these questions.
The support at CrazyScratch is beyond all doubt. This is not least due to the fact that it offers the customer several options to get in touch with the employees. For example, customers who like to express themselves in writing have the option of contacting support by e-mail or fax. If you prefer to speak directly to a support representative, you can also call a phone number. Live chat is a modern means of communication. With its help, questions and problems can be solved relatively quickly and easily, so that the customer can quickly do what he visits the site for: play. And who would like to search first of all on own fist for solutions for a problem, that can also at any time the FAQ section after the correct question with answer search. If you find what you are looking for here, a personal customer contact is no longer necessary.
User friendliness of the website
The website is relatively easy to navigate after a few minutes of getting used to it. However, especially new customers or prospective customers should take this time if they want to navigate safely from one point to the next. Basically there is not much to complain about. The game offer is divided into clear categories and subcategories, so that the player can quickly find the desired game. Visitors who may not be so familiar with casino sites may be deterred by the sometimes somewhat shrill look. However, this is not a negative feature, because casino sites often look like this. The counterpart from the “real” world, the casino, also relies on such effects.
Mobile gaming should not be underestimated today. Because in a time, in which Smartphones and Tablets control the scenery, it makes sense to make available to the customer a mobile offer . However, CrazyScratch does not offer a separate app for mobile gaming. And at least one CrazyScratch test on an iPhone did not work. The provider’s main page is normally accessible, but you can’t enter the lobby. You can’t even enter your login data. Therefore it can be assumed that the mobile offer of this online casino is only partially available and in a very limited way. At least a decent and mobile site would have done you good here, because you could have played independently of the operating system.
Consume: Good provider with a small drop in defense
CrazyScratch makes a very decent impression overall. The offer leaves nothing to be desired. It has a number of scratch cards and slots. Here many genres and areas are covered, so that there should be something for every player. Even casino classics or a live casino are available. In addition, the players can choose at login, they want to play for real money or just for fun. Apart from the offer also other points can convince. The offerer is safe and properly licensed. There is no fraud and rip-off here. The license comes from Malta. Furthermore there are enough deposit methods and also the service leaves nothing to be desired. The bonus is a little thin, because it is only a pure money bonus. A small downer is the missing integration of mobile games for each platform. Here, the provider could have taken modern times into account and developed a corresponding offer for the mobile sector. However, this does not detract from the overall very positive impression of CrazyScratch.